Welcome to Pupp
These terms apply when you use the Pupp app, website, routes, media, and related services. By using Pupp, you agree to them. If you do not agree, do not use the service.
Who may use Pupp
You must be at least 13 years old to use Pupp. If you are under the age of legal majority where you live, a parent or guardian must review these terms and permit your use. Do not use Pupp where doing so would be unlawful.
What Pupp provides
The Pupp app offers puppy walks, runs, yoga and Pilates, along with route and music content, optional reminders, a profile and synced walking progress. Features may change as the service develops, especially during private beta.
Pupp grants you a limited, personal, non-exclusive, non-transferable, revocable licence to use the service for your own non-commercial enjoyment in accordance with these terms.
Walk safely
Pupp is a wellbeing companion, not medical, fitness, rehabilitation, or emergency advice.
Pay attention to your surroundings, traffic, weather, terrain, and other people. Do not look at or handle your device when it would be unsafe.
Choose movement appropriate for your health and ability. Stop if you feel pain, dizziness, distress, or danger, and seek qualified help when needed.
Routes shown in Pupp are media experiences and do not represent your real-time location or guarantee that a physical path is safe or accessible.
Your walking profile and Passkey
Pupp creates a private walking profile and requires a Passkey to finish onboarding, without asking you to register an email or password. You are responsible for access to your device and Passkey. A Passkey may restore or merge walking data across devices, so approve only prompts you recognise.
Keep your owner and puppy names appropriate. The owner name is your social identity in Pupp; do not use a name, photo, or other material that impersonates someone else or violates their rights.
Your photo and profile content
You keep ownership of a photo or name you provide. You give Pupp a limited licence to host, process, resize, display, and transmit that content only as needed to operate your profile and sync. This licence ends when the content and related backups are deleted, subject to reasonable technical and legal retention.
Fair use of the service
Do not interfere with Pupp, its APIs, hosting, security controls, or other walkers’ use.
Do not submit malicious code, automate abusive requests, manipulate walk credit, scrape personal information, or attempt unauthorised access.
Do not post or send harassment, threats, hate, sexual exploitation, graphic violence, illegal material, spam, impersonation, or content that violates another person’s privacy or rights. Report objectionable content or users and block people when needed; Pupp may review reports and remove content or access.
Do not copy, resell, redistribute, or commercially exploit Pupp or its content except where law expressly permits it.
Do not use Pupp to violate law, intellectual-property rights, privacy, publicity, or safety.
Pupp’s content
Pupp, the hand-drawn artwork, interface, software, text, route presentation, and other original materials are owned by or licensed to Pupp’s developer. Music, recordings, and other third-party materials remain subject to their respective rights. These terms do not transfer ownership to you.
Availability and changes
Pupp may add, remove, pause, or change features, routes, music, and beta access. We may suspend access where reasonably necessary for security, maintenance, legal compliance, misuse, or protection of the service. We will try to avoid unnecessary interruption, but uninterrupted availability is not guaranteed.
Disclaimers and responsibility
Pupp is provided on an “as available” basis. To the maximum extent permitted by law, we do not make promises about uninterrupted operation, particular health outcomes, route availability, or error-free content.
To the maximum extent permitted by law, Pupp’s developer is not liable for indirect, incidental, special, or consequential loss arising from use of the service. Nothing in these terms excludes rights or remedies that cannot legally be excluded, including applicable rights under the New Zealand Consumer Guarantees Act 1993 and Fair Trading Act 1986.
Ending use
You may stop using Pupp at any time. Deleting the app does not automatically remove synced profile information; follow the deletion process described in the Privacy Statement if you want that information removed. We may end or restrict access for serious or repeated breach of these terms, unlawful conduct, or risk to the service or others.
Governing law and changes
These terms are governed by the laws of New Zealand, without limiting consumer protections that apply to you where you live. If part of these terms is unenforceable, the remaining terms continue.
We may update these terms as Pupp changes. The effective date above will change, and material changes will be communicated through the app or distribution channel when appropriate. Continuing to use Pupp after updated terms take effect means you accept them.